Permanent Deletion of Account Error

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  briancollinsmn · Member · Aug 25, 2020 at 3:51 pm

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  I was deleting my account and it said it ran into an issue and to contact you, it didn’t say what the issue was. I’m simply looking to delete my account. Thank you.

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  supernovia · Staff · Aug 25, 2020 at 11:13 pm

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  Hi @briancollinsmn, that can happen if you have an open chargeback, but I’m not seeing one. We’ll check in with our billing team to be sure, and we’ll update you here.

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  briancollinsmn · Member · Aug 26, 2020 at 1:42 pm

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  Thank you supernovia, I will await your response.

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  supernovia · Staff · Aug 27, 2020 at 4:06 pm

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  Hi! You should be able to finish closing your account now. Cheers!