Permanently delete a file from my library

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  tonyhasler · Member · Jun 11, 2012 at 4:42 pm

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  I have deleted a file from my library because it contains my home address and phone number and it comes up on the front page of googe when you type in my name. However, despite having pressed ‘Delete Permanently’ you can still view the file. How can I really delete the file? There doesn’t seem to be any link to Trash on my library admin page.

  Thanks
  Blog url: http://tonyhasler.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 11, 2012 at 4:46 pm

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  You need to use the URL removal tool in your Google Webmasters account.
  Remove a page or site from Google’s search results > http://support.google.com/webmasters/bin/answer.py?hl=en&answer=164734

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  tonyhasler · Member · Jun 11, 2012 at 10:12 pm

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  Thanks timethief but looking at the Google webmaster tool it says that this only works if the content has been removed from, in this case, wordpress.com. It hasn’t. The page is still accessible if you type the URL in without going through Google and even if you refresh it afterwards. The only explanation I can think of is that it is in my Trash but I can’t find any links to my Trash folder.

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  timethief · Member · Jun 11, 2012 at 10:14 pm

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  There are separate folders for Trash and you need to locate the Media one. See here > http://en.support.wordpress.com/trash/#accessing-your-trash

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  auxclass · Member · Jun 11, 2012 at 10:47 pm

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  I see a cv in Google preview with what looks like an address etc – but when I click on the link for the pdf file I get a 404 page not found message – is that the file you are asking about?

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  timethief · Member · Jun 11, 2012 at 10:50 pm

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  I just got a “404” too so that means you can now use the URL removal tool. :)

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  auxclass · Member · Jun 11, 2012 at 10:52 pm

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  From Google with Quick View has a version that looks like it is cached in “docs.google.com” – that is a Google issue since trying to look at the PDF on your blog shows deleted

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  timethief · Member · Jun 11, 2012 at 10:53 pm

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  ~~auxclass
  :)

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  auxclass · Member · Jun 11, 2012 at 11:00 pm

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  ~~TT

  Sort of an Easter Egg hunt here – but this should help them a bit – not sure how they go about getting the cached copy of their document to go away – then there is the issue that Google is only one of many many search engines so the document could live on for a long time on a server somewhere

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  tonyhasler · Member · Jun 12, 2012 at 9:29 am

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  Silly me. I had the page cached in my browser!

  Anyway, I have requested that Google remove the URL. I understand that it may take some time for the page to disappear from other search engines.

  Thanks