Personal Bundle Refund

• 

  tomaspartingtonracing · Member · Oct 3, 2016 at 9:36 am

  • Copy link
  • Add topic to favorites

  I have cancelled my upgrade however I cannot cancel my personal bundle in order to get a full refund.
  Can you please assist me with this, thank you.

• 

  staff-zinnia · Staff · Oct 3, 2016 at 3:06 pm

  • Copy link

  Howdy!

  I’m happy to help you sort this out.

  I see that you have bought and cancelled your WordPress.com Premium subscription. This refund is in progress. It could take up to 7 business days to post back into the account that you originally used for payment.

  There’s also a WordPress.com Personal plan on your account. Is this the one you need help cancelling? I want to confirm with you before I remove it from your account.

• 

  tomaspartingtonracing · Member · Oct 4, 2016 at 8:56 am

  • Copy link

  Yes please

  I wish to cancel everything i have purchased.

  Thanks

• 

  staff-zinnia · Staff · Oct 4, 2016 at 1:28 pm

  • Copy link

  No problem :) I’ve issued the difference back to your account. You will have 2 refunds coming from us and they should total $129. Best wishes!