Personal Plan Refund Help

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  poppukondesign · Member · Oct 26, 2017 at 1:28 am

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  Hello, I made a mistake purchasing ‘Personal’ and ‘Premium’ today. I have successfully requested refund for ‘Premium’ but when I visit my purchases it still shows I have paid for ‘Personal’ with no option to refund it.

  Need billing help

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 26, 2017 at 1:32 am

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  Have you tried using live chat support? https://en.support.wordpress.com/live-chat/ All sites with upgraded plans include access to live chat support. https://wordpress.com/help/contact At times when all operators are busy or unavailable, you’ll be able to get through to private email support.

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  poppukondesign · Member · Oct 26, 2017 at 1:34 am

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  Hello someone has just lightening speed assisted me and placed the refund for me, not sure where the comment went…

  Also, live chat will be useful in the future thanks!

  Thank you!

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  timethief · Member · Oct 26, 2017 at 1:35 am

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  You’re welcome and best wishes.