personalized header won't show up on my iPhone

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  jenniferbachdim · Member · Aug 30, 2014 at 2:40 pm

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  dear WordPress team,
  I published a new article today. I always use my personalized header and it worked out every time. But this time my picture I’ve uploaded won’t show up. But its strange, because it shows up if I read my article on the laptop, but if I view my post on my iPhone I can’t see the picture. Do you know why? I deleted the picture and uploaded it again, but nothing changed. Please need your help ! Thanks before

  http://jenniferbachdim.com/2014/08/30/moschino-love/

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Sep 1, 2014 at 3:21 pm

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  Hi there,

  I’m very sorry for the trouble. I checked that post on my iPhone and I see the problem you’re talking about. All of the header images work for your other posts, but for some reason this one isn’t loading. I’m checking with my team now to see if we can figure out what’s going wrong. I’ll let you know as soon as I have an update!

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  jenniferbachdim · Member · Sep 2, 2014 at 2:54 am

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  Please let me know soon!

  Thank you

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  rachelmcr · Member · Sep 2, 2014 at 10:42 am

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  Hi there,

  It looks like the custom header image on that post is so large that the Safari browser on the iPhone isn’t able to load it. Can you please try uploading a smaller version of the image to see if that works better on the iPhone?

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  jenniferbachdim · Member · Sep 2, 2014 at 11:06 am

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  Your perfect its working. Thanks so much