Perte des accès au backoffice

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  ogapconcept · Member · Jul 22, 2019 at 3:48 pm

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  Bonjour,

  Notre webmaster a quitté l’entreprise sans nous remettre les codes de connexion à notre compte wordpress ainsi que le lien d’accès à notre backoffice. Savez vous si il est possible, en prouvant l’identité des gérants de l’entreprise, de récupérer ces informations? Merci d’avance pour votre aide.
  Marine

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  ami0789 · Member · Jul 22, 2019 at 4:30 pm

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  Hello

  Could you please share us the site URL in question, so we can assist you better on this.

  Regards:

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  ogapconcept · Member · Jul 22, 2019 at 4:42 pm

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  here is the URL : http://ogapconcept.com/

  Thank you.
  Regards

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  ami0789 · Member · Jul 22, 2019 at 4:44 pm

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  Hello

  These forums are for support to sites created on WordPress.com. I can see your site is self-hosted with an external provider.

  Please refer to this link to find out the differences between WordPress.com and WordPress.org here:: https://en.support.wordpress.com/com-vs-org/

  You may be able to find help here: https://wordpress.org/support/forums/ or contact your hosting provider.

  Regards:

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  ogapconcept · Member · Jul 22, 2019 at 4:47 pm

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  ok thank you for this information. Sorry for this inconvience.

  Regards