phone #?

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  ptvlkvegan · Member · Nov 23, 2016 at 6:54 pm

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  I keep trying to order but my phone # seems to be a problem.It is [phone number redacted by mod] I need to get this resolved asap. do I use 1 before i?>

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 23, 2016 at 6:58 pm

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  All support docs are at https://en.support.wordpress.com/
  Search for getting help https://en.support.wordpress.com/?s=getting+help
  Results Help! Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/

  There is no phone support. Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/

  The best WordPress.COM contact form to use now for Staff assistance is:
  http://wordpress.com/help/contact

  Live chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/

  re: direct email support
  Also note, that you can email WordPress.COM Staff at:
  help@wordpress.com

  Or you can simply and clearly state exactly what you need help with here in this thread.

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  timethief · Member · Nov 23, 2016 at 7:00 pm

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  Your detailed theme description page is at https://wordpress.com/themes/affinity/ and that’s where set up instructions for it are found. The live demo site is at https://affinitydemo.wordpress.com/

  You must be logged in under the exact same username that registered the site to be able to access the site. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

  http://NAME_OF_BLOG.wordpress.com/wp-admin/

  Replace NAME_OF_BLOG in that URL with the actual name of your blog.

  All support docs are here https://en.support.wordpress.com/
  Go to https://en.support.wordpress.com/create-a-blog/

  Assuming you can login note that on the bottom of your Admin page you will find a link to the step by step Learn WordPress.com blogging Tutorial prepared by Staff. http://learn.wordpress.com/

  See also the “Video Quick Start” tutorial http://en.support.wordpress.com/video-quick-start/

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  staff-doublebassd · Staff · Nov 23, 2016 at 9:07 pm

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  Hi there,

  Have you added the country code before the full phone number?

  do I use 1 before i?

  Yes you’ll need to add +country code phone number. For example, country code for the US is +1, so it will be +1 555-555-5555. Let me know if that works.

  Thanks!

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  staff-doublebassd · Staff · Nov 23, 2016 at 9:08 pm

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  I also see that you have not activated your account yet. Have you received your activation email? If not, I can resend it your way.

  Thanks!