PHONE NUMBER

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  aainvestpartners4 · Member · Sep 13, 2017 at 8:33 pm

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  I need to speak to someone on the phone. Why is it hard to find a number on your site??

  The blog I need help with is: (visible only to logged in users)

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  keegansingh · Member · Sep 13, 2017 at 8:40 pm

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  Hi There,

  Keegan here, WordPress.com community member, I would be happy to help.

  WordPress.com gives support through live chats, tickets, and here in the forums.

  Is there something I can help you with? I would be happy to lend a hand.

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  aainvestpartners4 · Member · Sep 13, 2017 at 9:17 pm

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  I was trying to speak to someone in regards to a template I want to purchase.

  I already have a domain and host page and when I went to purchase my template it was asking me to pay for a package. I don’t understand why I would still need that.

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  timethief · Member · Sep 13, 2017 at 9:22 pm

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  Exactly which theme are you referring to?

  The themes at this link https://wordpress.com/themes/ are licensed and available for use only on WordPress.COM hosted sites.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

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  timethief · Member · Sep 13, 2017 at 9:23 pm

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  There is no WordPress.COM phone support.

  re: Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/

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  aainvestpartners4 · Member · Sep 13, 2017 at 9:50 pm

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  I already have an account with worepress but I want to buy a theme and tranfer it over to godaddy where my domain sits.

  Is this possible?

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  timethief · Member · Sep 13, 2017 at 9:52 pm

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  No. Themes cannot be transferred.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  I ask for the second time: What is the name of the theme?

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  meganbanaszek · Member · Sep 26, 2017 at 6:12 pm

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  I need to speak to a human

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  timethief · Member · Sep 26, 2017 at 8:06 pm

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  Everyone posting here is a human being. There are no support bots.

  There is no WordPress.COM phone support.

  See: Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/