phone support
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I would like to talk with someone and go through things as we would like to upgrade – is there a contact number
The blog I need help with is: (visible only to logged in users)
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These are our support options http://en.support.wordpress.com/help-support-options/ In addition we can email
help@wordpress.comThis is a peer support forum where Staff and Volunteers work together cooperatively to provide WordPress.com support. Volunteers answer the majority of all support questions and when we cannot provide support we tag threads for Staff assistance.
Speak up here please as there is no phone support, and emailing support Staff means it takes longer to get an answer than posting to the support forums does.
We are happy to answer your WordPress.COM questions right here in this thread. Please simply post exactly what you need help with into this thread, knowing there’s rarely ever a question posted here that has not already been asked and answered.
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Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are: http://en.support.wordpress.com/com-vs-org/
Read Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading
WordPress.com provides free blogs and hosts them free of charge. There are no bandwidth charges. All WordPress.com blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images. Free features are listed here https://en.wordpress.com/features/
See here for details of all 3 plans http://store.wordpress.com/bundles/ offered by WordPress.com.
Premium bundle details http://store.wordpress.com/plans/premium/
Business bundle details http://store.wordpress.com/plans/business/Note that each upgrade bundle applies to a single blog only and is for a single year only when it is due to be renewed.
Also note that premium theme purchases apply to a single blog only and are for the lifetime of the blog while hosted by WordPress.COM, and the Premium upgrade does not include any premium themes. http://en.support.wordpress.com/themes/premium-themes/ No premium theme purchase entitles use on any more than a single blog.
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Store > My Upgrades
Your billing history will be at Dashboard > Store > Billing History
Your options for payment are found here http://en.support.wordpress.com/payment/Neither the free plan and the Premium plan do not allow you to upload your own themes or plugins. WordPress.com blogs cannot be equipped for eCommerce transactions unless they have the $299. per year Business upgrade. https://en.forums.wordpress.com/topic/ecommerce-is-now-available-on-wordpresscom?replies=1
See here for ecommerce details http://en.support.wordpress.com/ecommerce/Provided you are selling only what you yourself make or a service that you personally provide you have two options that require no upgrading.
(1) The only instructions that will work for posting a PayPal donation button on a WordPress.com blog are found here http://en.support.wordpress.com/paypal/
(2) If you set up an Ecommerce site somewhere else online you can create a custom menu http://en.support.wordpress.com/menus/ and include a custom link to that site in it. http://en.support.wordpress.com/menus/#adding-custom-links
Some bloggers create a contact form and after the people have made a PayPal donation they provide the link to a private page for downloading files. Maybe that will work for you.
http://en.support.wordpress.com/pages/
http://en.support.wordpress.com/pages/page-visibility/
http://en.support.wordpress.com/paypal/Otherwise, no blogger initiated advertising is allowed on WordPress.com blogs. The only advertising program at WordPress.com is called WordAds and it’s for blogs on their own domains.
http://en.support.wordpress.com/domains/
http://en.wordpress.com/apply-for-wordads/Advertising outside of WordAds at WordPress.com is not allowed.
http://support.wordpress.com/advertising/ Here’s what gets a blog suspended:
http://wordpress.com/types-of-blogs/
http://en.support.wordpress.com/advertising/
http://en.support.wordpress.com/affiliate-links/
http://en.support.wordpress.com/suspended-blogs/
http://en.wordpress.com/tos/1. WordPress.com allows bloggers to insert text affiliate links within post and page content to most third-party affiliate programs, provided they are not the primary content of the site in question.
2. Image affiliate links in posts and pages and any banners, affiliate links in sidebar or footer widget areas, are still considered to be advertising and are not allowed on WordPress.com blogs.
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EDIT: Neither the free plan and the Premium plan allow you to upload your own themes or plugins.
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