phony updates?

• 

  jackrawlins9 · Member · Jun 9, 2020 at 6:26 pm

  • Copy link
  • Add topic to favorites

  I keep getting emails telling me to update my WordPress account via something called ‘softaculous.’ This sounds totally bogus to me. Is it for real, and should I do the update?

• 

  staff-mckluskey · Staff · Jun 10, 2020 at 9:58 am

  • Copy link

  Hi there,

  you don’t have any WordPress.com sites so I guess you are talking about a WordPress site hosted elsewhere. We’re not able to help with those, but you can post on the community forums here: https://wordpress.org/support/forums/.

  From what I can see the Softaculous is an auto-installer app, if you use it on your site, this would be why you are receiving the emails.