Photo recovery

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  kvnstack · Member · Dec 2, 2022 at 7:35 am

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  Hello I deleted all photos from my media library and did not realise this would delete all photos from already published posts. Can you please help me?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  justjennifer · Member · Dec 2, 2022 at 11:45 am

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  Hi there, from what site did you delete those photos? Once we know that we can better advise.

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  kevinandkatehappyirishwandererscom · Member · Dec 2, 2022 at 12:07 pm

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  my website happyirishwanderers.com on wordpress

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  kevinandkatehappyirishwandererscom · Member · Dec 2, 2022 at 12:08 pm

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  thank you so much for any advise, much appreciated

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  justjennifer · Member · Dec 2, 2022 at 7:59 pm

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  Hello again, sorry for the late reply, but your responses were waiting approval before I could see them.

  From what I can see happyirishwanderers.com is hosted with Hostgator. I would straightaway contact Hostgator’s support team to see if they can restore a backup or revert your site to before you deleted your photos. https://www.hostgator.com/contact

  Alternatively, if you were using a paid backup service, like Jetpack Backup, you’ll want to head to Jetpack’s Support, log in and file a ticket with them directly. https://jetpackme.wordpress.com/contact-support/

  Because these forums you’ve posted to assist free websites hosted here on WordPress.com, the hosting provider, we’re not able to help you directly with this since we don’t have access to your site’s back end. https://wordpress.com/support/com-vs-org/

  Hope that helps get you pointed in the right direction. Best wishes.