Photo Upload Issues

• 

  williams8t88 · Member · Oct 25, 2013 at 7:34 pm

  • Copy link
  • Add topic to favorites

  Photos won’t upload. I keep getting the HTTP error. I’ve tried different browsers, resetting my cookies and using our remote desktop server. Nothing works. The photo is a jpg, 600px by 400px, rgb color and 367kb in size.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Oct 25, 2013 at 7:39 pm

  • Copy link

  Please work through the steps below and report your results back to us.

  1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  3. If you are running one of the browsers and versions listed at http://browsehappy.com/

  (a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
  http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
  http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm

  (b) Make sure that you have both third-party cookies enabled and JavaScript enabled
  http://en.support.wordpress.com/third-party-cookies/
  http://www.google.com/adsense/support/bin/answer.py?answer=12654

  (c) Disable all browser extensions or add-ons temporarily.

  (d) Try enabling HTTPS: http://en.support.wordpress.com/https/

  Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions

  4. Try using another browser.

  5. If you are not successful let us know:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
  (c) And what any error reports you receive state.

• 

  williams8t88 · Member · Oct 25, 2013 at 7:45 pm

  • Copy link

  Enabling the HTTPS did the trick. It worked after I check the box in settings.

• 

  timethief · Member · Oct 25, 2013 at 7:53 pm

  • Copy link

  Hooray! I’m so glad that worked for you. Best wishes with the blog.