Photo Upload/Posting
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I’m having an issue trying to add photos to my blog. When I upload them from my computer, they automatically rotate to the wrong orientation, and when I try to rotate them back I get an error that reads: ‘Cannot load preview image. Please reload page and try again’. I updated WordPress to the latest update. I have even tried rotating the photos the wrong way on my computer in the hopes that it would upload correctly onto WordPress and that failed. I’m not sure what I’m doing wrong. Thanks!
The blog I need help with is: (visible only to logged in users)
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Hi there!
I’m sorry but you have posted on the wrong forum! It looks like you need help with a self-hosted WordPress.org site. These forums are for sites hosted on WordPress.com.
For information on the differences between the two, please check this support page here:
For WordPress.org support, you can visit:
https://wordpress.org/support/
You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
https://wordpress.org/support/register.php
Be sure to provide a link to your site when you post so people can help you more easily.
Also, since your site is connected to Jetpack, for Jetpack support you can contact:
In general, you can find all the documentation for WordPress.org (lessons, troubleshooting, etc.) here:
https://codex.wordpress.org/Main_Page
Hope this helps!
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