Photos

  • Unknown's avatar

    Photos disapearing:
    When I write a post the photos are there and they upload. When I check the post in a couple of days, some or all of the photos are missing from the post. Not all my posts are affected- in some posts only maybe two pics are missing. Thought it could be a virus, but checked on friends computers and the problem is the same.
    Any ideas for a solution and to why this is happening please?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Images and media you upload into your media library and embed into posts and pages are on wordpress.COM servers. They remain visible unless or until you delete them from your media library. Deleting them from your media library also removes them from every place you embedded them in the blog and leaves behind broken links.

    Staff cannot restore images you delete from your Media Library. You have to upload them all again, and then fix every broken image link in every post/page it was embedded into previously.

    If you upload lots of images you can exhaust that free space allocation quickly. Currently, the only way to get an extra space allocation after you upload the images again, is to purchase an upgrade bundle. https://en.support.wordpress.com/space-upgrade/

    Additionally, if the missing images are ones hosted on servers somewhere else that you hot linked to, the owner of the site that has the images on its servers can prevent display so their bandwidth is not being used by you or their viewers.

    If you are not successful please post this specific info here:
    (a) A link to the post or page the images are missing from. Or provide the URLs of the missing images.
    (b) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
    (c) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

    Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar

    Have you exhausted your free media space allocation? Go to your media library to check http://tqemagazine.wordpress.com/wp-admin/upload.php

  • Unknown's avatar

    Thanks for your help timethief. I checked, and no I have’nt exhausted my allowance. At the moment I have replaced all the photos that disappeared and replaced all the links (hours of work), and so far they are still there.

    If I still have a problem I will send you more details.

    Many thanks.
    TQE.

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