Photos before November 2014 disappeared from wordpress.com blog?

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  seaburylibrary · Member · Feb 5, 2015 at 8:20 pm

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  All older photos on our middle school wordpress.com blog have disappeared (before November 2014), showing only the broken link icons. The header had also disappeared, though I have replaced that. I tried changing the theme after a online suggestion (from twenty ten to twenty twelve). Didn’t fix problem. I’m the communications person. The middle school teachers mostly do the blog. (One of the teachers said her photos had also disappeared from her folder? Don’t know what’s going on there.) That wouldn’t explain the disappearance of the header. That’s on my computer and it had been uploaded before November 2014 and again today. (email visible only to moderators and staff)

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 5, 2015 at 8:25 pm

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  Have you exhausted your free media storage space? Look on your Media Library page at the top to see if that’s the case or not.
  http://seaburymiddleschool.wordpress.com/wp-admin/upload.php

  Have you deleted images from your Media Library? If you delete an image file from your Media Library then you are removing it from WordPress.COM servers and it cannot be displayed when a browser calls for it. In order to have the images display you have to upload them again.

  Have you hot-linked to images hosted on an other site?

  I think you will benefit from reading:
  http://onecoolsitebloggingtips.com/2013/09/20/omg-my-images-are-gone/

  If you are not successful let us know:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
  (c) Exactly what you experience including what any error reports you receive state.

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  seaburylibrary · Member · Feb 5, 2015 at 8:35 pm

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  The photos were all original. I’m waiting on answers to some of your questions from the middle school teachers. The media library doesn’t seem to be full, but it’s hard to tell if that’s because the photos are now missing. The ones that are blank are labled “false url.” I just looked at the site both on chrome and safari and it all looks the same both in admin and otherwise.

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  timethief · Member · Feb 5, 2015 at 8:41 pm

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  When I go to this post https://seaburymiddleschool.wordpress.com/2014/10/
  I see 4 broken image URLs seemingly indicating that they have been deleted.
  https://seaburymiddleschool.files.wordpress.com/2014/10/img_4249.jpg?w=625
  https://seaburymiddleschool.files.wordpress.com/2014/10/img_4248.jpg?w=625
  https://seaburymiddleschool.files.wordpress.com/2014/10/img_4251.jpg?w=625
  https://seaburymiddleschool.files.wordpress.com/2014/10/img_4250.jpg?w=625

  As I know staff have been changing URLs to the more secure https:// I will I tagged this thread for Staff to weigh in here as it may be the source of your issue. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  seaburylibrary · Member · Feb 5, 2015 at 8:49 pm

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  Thanks! I’m getting the emails.

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  timethief · Member · Feb 5, 2015 at 9:29 pm

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  You’re welcome and please be patient while waiting.

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  seaburylibrary · Member · Feb 5, 2015 at 11:26 pm

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  “Mystery” solved. I just learned that one of the middle school teachers deleted all those pictures from the media library and didn’t realize that would delete them from the blog, too.

  But thanks Timethief, for the valuable extra info!

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  lizthefair · Member · Feb 6, 2015 at 4:35 pm

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  I’m glad to hear the mystery is solved.

  Let us know if we can help you with anything else.