Photos not loading and/or showing error messages
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Hi, I am having issues with photos not loading on our site. This includes both featured images on our home page, as well as photos within posts.
I am running the Foodie Pro Theme and checked with the theme administrator. They think this is a database issue and suggested I check with you all.
A majority of my photos are jpegs, 680 x 400-500, and 70-100 KB. With the exception of the featured images, those are larger files, some up to 5 MB. If I load the smaller file size as a featured image, the slider images on our home page become distorted.
It seems that sometimes photos load and sometimes they don’t. I am running on a high speed wired connection and have tried this in multiple browsers and devices. There is no consistency with all photos loading every time.
Our site is http://www.ourfoodfix.com/ and here is an example of a specific post where I have been seeing photo error messages all day. http://www.ourfoodfix.com/sweet-tangy-bbq-pork-sandwiches/
Thanks!The blog I need help with is: (visible only to logged in users)
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ourfoodfix.com is hosted by Unified Layer
WHOIS: Click Here
IP Address: 69.195.124.135
Name Servers:
ns2.bluehost.com
ns1.bluehost.comThat site is not hosted here. You are posting to the wrong support forum.
We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
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