photos not uploading
-
I add photos to the media gallery, but they wont show, its just an empty box with a blue checkmark.
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
Hi there! 👋🏼
I add photos to the media gallery, but they wont show, its just an empty box with a blue checkmark
I checked your site and noticed only a few missing images.
All of them have
/woocommerce_uploads/in the file path, unlike other images having/uploads/:- https://example.com/wp-content/uploads/2023/08/fileName.jpg
(this is the correct path) - https://example.com/wp-content/uploads/woocommerce_uploads/2023/08/fileName.jpg
(this is the file path for the broken thumbnails)
I can suggest reuploading these files or sharing them with us via email or live chat so we can try to replicate the issue from our end while monitoring the site for any issues 😊
If your plan includes Premium Support, you can access priority Live Chat support at no extra cost. If you’re not a customer yet, please post your question in our community forums. Our Happiness Engineers can answer any questions about WordPress.com, how it works, and how best to use it. We love to help guide you in building the perfect website. How to Access Live Chat Support When logge - https://example.com/wp-content/uploads/2023/08/fileName.jpg
- The topic ‘photos not uploading’ is closed to new replies.
