Photos now coming in too large

  • Unknown's avatar
    andrewmayawedding · Member ·

    Hi,
    In the last few weeks my photos from my phone will no longer upload to my Word Press site via the app. (or through the computer) because it say’s the files are too large. I didn’t change anything about the way I was doing uploads or the photos I was taking from my Iphone. Why has this become a problem now and what are the solutions to fixing it?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    Hi there, I’m sorry you’re having trouble with your site, but it’s not a WordPress.com site hosted here. Instead, it’s using the software from https://wordpress.org/ and hosted elsewhere.

    Because WordPress.com and WordPress.org are two different entities https://wordpress.com/support/com-vs-org/ we are unable to directly assist with this.

    WordPress.org has complete documentation at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

    With that said, the maximum upload size is controlled at the server level, not by WordPress. Here are three ways you can increase the upload limit:

    1. If you can edit or override the system php.ini file, increase the maximum file and post sizes. For example, upload_max_filesize = 250M ; and post_max_size = 250M ;

    2. If you cannot edit or override the system php.ini file, add php_value upload_max_filesize 250M and php_value post_max_size 250M to your .htaccess file.

    3. If neither of these works, it’s time to ask your hosting provider to increase the maximum file and post sizes on your account. Keep in mind that most decent hosting providers allow this, and If your hosting provider won’t accommodate you, perhaps it’s time to find a new hosting provider.

    (in the above examples, the limit is set to 250MB)

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