PHP broken on site

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  nataliar9188 · Member · Nov 12, 2020 at 6:30 pm

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  Hi i have another site where I am admin since I am their new developer but i cannot access the wordpress website at all. The php seems to have broken or a connection issue is in place. The website is http://www.use-group.com/

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  staartmees · Member · Nov 12, 2020 at 6:42 pm

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  NEVER login credentials on a public forum! You are giving everyone a free entrance to your site!!
  We can’t help you als your site isn’t running on the wordpress.com platform, https://www.whoishostingthis.com/#search=www.use-group.com. Support for sites using the open source wordpress.org is at https://wordpress.org/support/

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  nataliar9188 · Member · Nov 12, 2020 at 6:45 pm

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  I though this was going to be sent to private email and Now i dont know how to take this down

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  staff-blorbo · Staff · Nov 12, 2020 at 8:22 pm

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  Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.