php error – my webpage and all its setting and plug ins appear to be gone

  • Unknown's avatar
    kaylawhittle81 · Member ·

    I was trying to change the size of my thumbnail pictures so i downloaded a plug in called ‘my custom functions’ i put in a php code which i found on a forum to change thunbnail size and then the error screen came up – a white screen with this:
    ‘Parse error: syntax error, unexpected end of file in /home3/chefasht/public_html/wp-content/plugins/my-custom-functions/my-custom-functions.php(216) : eval()’d code on line 1

    Fatal error: Uncaught Error: Call to undefined function is_user_logged_in() in /home3/chefasht/public_html/wp-content/mu-plugins/endurance-page-cache.php:235 Stack trace: #0 /home3/chefasht/public_html/wp-content/mu-plugins/endurance-page-cache.php(272): Endurance_Page_Cache->is_cachable() #1 /home3/chefasht/public_html/wp-includes/class-wp-hook.php(298): Endurance_Page_Cache->finish(”) #2 /home3/chefasht/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array) #3 /home3/chefasht/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #4 /home3/chefasht/public_html/wp-includes/load.php(677): do_action(‘shutdown’) #5 [internal function]: shutdown_action_hook() #6 {main} thrown in /home3/chefasht/public_html/wp-content/mu-plugins/endurance-page-cache.php on line 235′

    i cannot edit any of my settings, all my posts and pages have gone, when i click to try and edit my site the error screen comes up. In ‘my site’ settings page it says i have no plug ins installed so i cant even de-activate the plug in.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    chefashton.com is hosted by Unified Layer, not by wordpress.com.

    That site is not hosted here and is not on WordPress.COM servers. You are posting to the wrong support forum to get support for it.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
    (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

    Some Jetpack solutions are here http://jetpack.com/support/

    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

  • Unknown's avatar
    kaylawhittle81 · Member ·

    Thanks! its weird because i tried to log in on .org and it said my username and email didnt exist so i tried the other (.com) with my username and password and it logged me in! ive managed to get in through my hosting webpage now, Ill see if i can sort it in the right place now!

  • Unknown's avatar
    timethief · Member ·

    That’s good news. Best wishes.

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