PHP help

  • Unknown's avatar

    Hello I need to update PHP for my site. I contacted who I thought was my host, GoDaddy.com, but they said the website is not hosted by them, only the domain. Can you help me update the PHP? Thank you!

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Apologies, but we can’t help with your issue directly because we don’t host horizonpointconsulting.com on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at Akamai Technologies, Inc.. As a result, we do not have access to your site and are not familiar with the source of your issue.

    By the way, I was able to look up your host by inputting the site URL here: https://hostingchecker.com/

    The good news is that your hosting provider may be able to help in this instance. I recommend contacting Akamai Technologies, Inc. for further assistance. They are in the best position to help. Thanks!

  • The topic ‘PHP help’ is closed to new replies.