PHP Update

  • Unknown's avatar
    brokenbootstravel · Member ·

    Hi there! I went through the process of updating my PHP with my host, Bluehost, but I am still getting a notification of ‘PHP update recommended’ on my WordPress Dashboard. Can anyone help assist me as to why I may still be having this issue? I made the change about 2 weeks ago so it should display by now.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I checked the site and unfortunately, we cannot help because we don’t host your site directly on our WordPress.com managed hosting. Since your site is hosted with Bluehost, we do not have direct access to your site. I would reach back out to Bluehost and see if they can assist with the error you’re receiving:

    https://www.bluehost.com/contact/

    The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help. I hope this points you in the right direction.

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