Picture won't upload for header

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  42kim · Member · Jan 22, 2012 at 5:20 am

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  Hello,
  I can’t upload a picture for my header. I browse, i select I press upload and nothing happens. No error message no changes at all, just a black browse box.
  any ideas?
  Thanks so much

  The blog I need help with is: (visible only to logged in users)

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  thesacredpath · Member · Jan 22, 2012 at 5:30 am

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  First thing to try is to log out of wordpress, clear your browser cache and cookies, restart your browser and then try again. Sometimes this is a cookie or caching issue with your browser.

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  42kim · Member · Jan 22, 2012 at 1:24 pm

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  Thans for the tip. No dice. just does the same thing–which is nothing.
  could it be a security setting?

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  airodyssey · Member · Jan 22, 2012 at 2:36 pm

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  What is the file type you are trying to upload?

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  42kim · Member · Jan 22, 2012 at 2:40 pm

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  JPG

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  staff-blorbo · Staff · Jan 22, 2012 at 11:21 pm

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  Can you please tell us which browser (and version of) you’re using?

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  42kim · Member · Jan 23, 2012 at 2:43 am

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  I just downloaded internet explorer 9 prior to starting my blog If you can help it would be awesome. I wanted to launch my blog today–on my birthday.

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  staff-blorbo · Staff · Jan 23, 2012 at 4:10 am

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  I’d like to rule-out a browser-specific issue. Would you please try a different browser, like Firefox or Chrome?

  http://browsehappy.com/

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  42kim · Member · Jan 23, 2012 at 4:25 am

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  You are brilliant! that is all it was. I switch to firefox and uploaded my picture.
  Thank you so much….and still 35 minutes left in my birthday.
  You made my day
  http://fortytwothings.wordpress.com/wp-admin/options-general.php

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  staff-blorbo · Staff · Jan 23, 2012 at 5:50 am

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  You’re welcome!

  I prefer Firefox over Internet Explorer myself, but if you want to keep using IE 9, I recommend disabling all active add-ons to see if one of them may be causing the trouble.