pictures

• 

  w417ts9d · Member · Oct 18, 2023 at 9:49 pm

  • Copy link
  • Add topic to favorites

  Hi all of a sudden I cannot upload pictures to my blog, even from the media library, all I get is a blank page, can someone help me please.

  The blog I need help with is: (visible only to logged in users)

• 

  fstat · Staff · Oct 19, 2023 at 1:06 pm

  • Copy link

  Hi there,

  Thank you for reaching out to us. I understand the frustration you’re experiencing with your site. However, it seems that your WordPress site is hosted on a different hosting provider and uses the free, open-source version of the software. Because of this, our ability to directly investigate and assist with issues is limited, as we can only assist with problems on sites that are hosted directly on our WordPress.com managed hosting.

  To provide some insight, our WordPress.com managed hosting offers a range of features and benefits tailored to give users a seamless experience. With managed hosting, users get the convenience of technical aspects being taken care of, so they can focus solely on content creation and management. For more information about what our managed hosting provides, you can visit https://wordpress.com/hosting/

  If you are considering a switch for a more hands-on support experience, we offer an easy-to-use migration plugin that can assist you in moving your site to our hosting platform. To learn more about this and how you can make the migration process smoother, please check out:

  

  Import a Website » Import using Move to WordPress.com

  in WordPress.com Support

  3 min read

  Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

  Lastly, even if we can’t assist directly with your current setup, we don’t want to leave you without guidance. For issues related to the open-source version of WordPress, like the one you’re using, the community support forums are an excellent resource. Many experienced users and developers frequent these forums and are in the best position to help with specific issues related to the open-source version. You can ask for assistance at:
  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  I hope this helps, and I wish you the best in resolving your issue.