Pictures not displaying in edit mode

  • Unknown's avatar

    I use word press to publish a monthly gallery of pictures for family and friends. Since I upload images from a bunch of places, I need to organize the pictures and caption them. This has never been a problem. But this month I can see the images in preview mode, but when I click into edit mode (where I can move the images and caption them) all I see are the file names. It happens in Firefox and Chrome. I’m using a Mac (Yosemite 10.5). Please help!

    The blog I need help with is: (visible only to logged in users)

  • Hey there,

    Can you check if you’re using Visual Editor and not the HTML one? You can switch between them from the tabs at the upper-right corner of the post editing area. You can read more about editors here: https://en.support.wordpress.com/editors/

    Let me know :)

  • Unknown's avatar

    Yep, visual editor tab selected and it looks like the visual in every regard but in that edit window for the images.

  • Hey there,

    Can you give me the post’s link you’re having trouble with? Make sure you mark your site public so I can take a look. Also, to edit a gallery in the visual editor click on the blue rectangle with camera & snapshot shortcode image so you see two icons in the upper left. One is the red delete symbol, and the other is a mini version of the camera & snapshot as an icon. Click that one. Then you can edit which pictures are included in your gallery: add (upload or find from your media library) or delete as you like. You can read more about it here: https://en.support.wordpress.com/gallery/

    If for some reason, you do not see that option, try clearing your browser’s cache/switching browsers and let us know :)

  • Unknown's avatar

    Hi! Thanks for your help. I don’t have any of the options you’re mentioning. In the visual editor I have regular ribbon menus, one icon of which leads to “Insert content” so I can insert media or a contact form. I click “Media” and go to my “Media library”. I upload the photos I want to there and select the ones to insert. Once I do that, I go to a separate window with “Preview” and “Edit” tabs. In edit, I can move the pictures around and caption them – this is where I cannot see the images. If I go to either “Preview” of the images or click “Update” and see the whole post, I can see the pictures. I cannot find a blue rectangle, red delete symbol, or camera. Again, using Firefox, but it looks the same on Chrome.

    Here’s the link (but all posted posts look fine):
    https://poulinpossepictures.wordpress.com/

  • Unknown's avatar

    All of a sudden (maybe making it public???), I can see the pictures in the editor! Maybe solved? I’ll keep you posted :)

  • Hey there,

    It was most probably a caching issue. Happy to hear it’s working now! Make sure to mark this thread as resolved.

    Have a great day ahead :)

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