pihastudio.fi domain transferred to another host

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  jaakkopontinen · Member · Feb 8, 2016 at 4:57 pm

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  Hello.

  Our company has recently transferred a domain to another host. I’d like to purchase a .htaccess redirect from wordpress.com from oursite.wordpress.com to ourdomain.com, but for some reason it seems to already be in effect, as trying to access oursite.wordpress.com automatically redirects to ourdomain.com.

  Why is this?

  Thank you!

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  elte · Member · Feb 8, 2016 at 5:32 pm

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  You cannot purchase .htaccess, but there is domain mapping feature you can purchase at $13.
  More info: https://en.support.wordpress.com/map-existing-domain/

  If you haven’t purchased domain mapping but the domain seems to point to at the right address, you’re probably using masking and forwarding. However this is not encouraged as wordpress.com IP is dynamic.

  Your domain name server should point to
  NS1.wordpress.com
  NS2.wordpress.com
  NS3.wordpress.com

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  jaakkopontinen · Member · Feb 9, 2016 at 4:15 am

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  Hi, thanks for the reply!

  Let me re-iterate.

  Lets say my company owns X.com and our wordpress.com blog is called Y. The free address that’s provided by wordpress.com is Y.wordpress.com. Now, we used to run our blog here at wordpress.com, so we naturally pointed X.com to Y.wordpress.com to have our own domain.

  Now we have moved from wp.com to using wp.org and bought our own web hosting service. Now our site is behind an IP address assigned by the host provider. Naturally, we don’t want X.com to point to Y.wordpress.com anymore. So we used the domain release key, informed our new hosting provider that we want them to transfer X.com to point to our new host, which they did.

  Now what is happening is that even when typing Y.wordpress.com, it still redirects to X.com, opening our new site from it’s new host location. That’s great as it is, but I have no idea why that is happening. Is wordpress.com going to redirect all inquiries from Y.wordpress.com to X.com for free in gratuity? I thought I would have to purchase a redirect package separately and can’t leave this issue hanging, I need to understand why this is happening.

  Thanks for future replies! :)

  – Jaakko Pöntinen

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  elte · Member · Feb 9, 2016 at 4:51 am

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  I believe you still have X.com as primary site.

  Go to: https://wordpress.com/domains/manage
  Choose your site
  Set the Y.wordpress.com as primary domain

  Instruction: https://en.support.wordpress.com/domains/

  Let me know if that helps

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  jaakkopontinen · Member · Feb 9, 2016 at 5:33 pm

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  Hello,

  Y.wordpress.com has been set as the primary domain for two days now. What’s strange is X.com still shows in wordpress.com domain control and it has DNS data that would show that wordpress.com still manages X.com, which has been released and redirected by our new hosting provider.

  How to proceed?

  Thank you,
  – Jaakko Pöntinen

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  elte · Member · Feb 9, 2016 at 5:36 pm

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  I have informed support staff to take a look into your problem. Please subscribe to this topic using the link on the sidebar to receive email notification once there is reply.

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  jaakkopontinen · Member · Feb 10, 2016 at 6:43 pm

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  Thank you. Awiting support team reply.

  – Jaakko Pöntinen

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  carinapilar · Member · Feb 10, 2016 at 10:55 pm

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  Hello jaakkopontinen!

  Could you, please, tell us which is your old WordPress.com address?

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  jaakkopontinen · Member · Feb 11, 2016 at 9:25 am

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  Hi,

  pihastudio.wordpress.com is our old site, hosted at wordpress.com. It is now obsolete. The address pihastudio.fi was bought later on and it was directed to pihastudio.wordpress.com for a while, but now it has been transferred to point to our current hosting provider and our current blog.

  I want all old DNS data to be deleted.

  Even Google Search console still sees pihastudio.fi as it was in wordpress.com, even though I registered the site at the Search console few days AFTER the domain was transferred.

  Thanks,
  – Jaakko Pöntinen

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  carinapilar · Member · Feb 11, 2016 at 9:05 pm

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  jaakkopontinen, I checked and found that there is a domain mapping for “pihastudio.fi” on the WordPress.com blog “pihastudio.wordpress.com”. If you’re not using your WordPress.com site anymore, you can cancel this mapping going at:

  https://wordpress.com/purchases

  The domain “pihastudio.fi” is already pointing to another site that isn’t hosted at WordPress.com.

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  jaakkopontinen · Member · Feb 11, 2016 at 9:11 pm

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  Hey,

  it seems everything works now. The purchase was originally not made from my account, so I can’t affect it. But, as said, pihastudio.wordpress.com does not redirect to pihastudio.fi anymore, as it should not.

  Thanks!

  – Jaakko Pöntinen

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  carinapilar · Member · Feb 12, 2016 at 1:13 pm

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  Good to hear jaakkopontinen! You’re welcome! :)