Pinterest Cannot Find My Domain or API to Verify Website

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  theblueststripe · Member · Jun 5, 2016 at 9:45 pm

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  I am trying to verify my website on my Pinterest account, but keep getting error messages that read ‘we are having trouble connecting to your website’ and ‘API method not found.’

  I’ve tried using TOOLS> Available Tools> paste code> SAVE… but I get the same error messages. I have also tried using Headers & Footers Plugin and Yoast SEO social settings. Same error messages. I’ve also seen where people insert the information directly into the code under the header, but my purchased theme looks nothing like their tutorial examples.

  The blog I need help with is: (visible only to logged in users)

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  jnn4270 · Member · Jun 9, 2016 at 8:16 pm

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  Did you figure it out? I’m having the same problem..

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  theblueststripe · Member · Jun 10, 2016 at 4:08 am

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  I did! So, I was also having trouble pinning images from my blog (the link and title would show up in the pin but the image would never load), and someone said that Jetpack’s Photon (under performance and security) may be to blame. I deactivated that particular feature and it resolved all of my Pinterest issues including verifying the site.

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  jnn4270 · Member · Jun 10, 2016 at 4:56 pm

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  Thank you!!! :)

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  timethief · Member · Jun 10, 2016 at 4:59 pm

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  http://www.theblueststripe.com/ is not hosted by wordpress.com.

  You are posting to the wrong support forum.

  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  Some Jetpack solutions are here http://jetpack.me/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/