Pinterest Tag not linked correctly

  • Unknown's avatar
    distortioninc0 · Member ·

    Need help correctly linking it. Bluehost, Pinterest and Google have all referred me to WordPress. I am Getting these messages on Pinterest: Install the Pinterest Tag
    To remain a verified merchant, you need to fix the issues within 30 days of 21 September 2022. | AND:
    Page visit
    We are detecting this event and the necessary parameters. No action is needed.
    Add to basket
    Add an Add to basket event that fires when someone adds a product to your basket.
    Product ID
    Make sure you are including Product IDs in your Add to basket events. A Product ID can be any format you choose as long as it matches the format used by your catalogue.
    Checkout
    Add a Checkout event that fires when someone successfully buys something on your site.
    Product ID
    Make sure you are including Product IDs in your Checkout events. A Product ID can be any format you choose as long as it matches the format used by your catalogue.
    Value
    This should be the total value of the completed order, without commas or currency symbols. Tax or delivery should not be included. For example, if a user completes checkout for a 10 USD item and a 12 USD item, Value would be 22. Example values: 1000, 100.50, 10000.00.
    Currency
    If you choose to include Currency with your Checkout events, make sure you follow the ISO 4217 format. If left blank, this will default to your Pinterest billing currency. Example values: USD, GBP, CAD, EUR.

    I have followed all the necessary steps and my site was correctly linked but it is now displaying this message on Pinterest. I am told this is a WordPress issue to do with configuration.

    WP.com: Yes
    Correct account: Unknown

  • supernovia · Staff ·

    Hey there, it sounds like your site may not be hosted here, but if it is, here’s how you can verify Pinterest with our services:
    https://wordpress.com/support/site-verification-services/#pinterest-site-verification

    If that isn’t working, could you clarify which website you’re struggling with?

    Also, these forums are for the sites hosted and managed here at WordPress.com, vs. sites using WordPress code with another host. If you’re not sure about your site, send a link, and we can point you in the right direction.

    If it is definitely hosted somewhere else, we’d recommend verifying with Pinterest first, then contacting support for your cart plugin. You can also try searching and posting in the forums for the free WordPress software if you need more help: https://wordpress.org/support/forums/

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