plan

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  americancross · Member · May 30, 2024 at 4:58 pm

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  How to I find out what is covered by the $42/mo charge for my http://www.americancrossglobal.org website on WordPress?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-terri · Staff · May 30, 2024 at 5:42 pm

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  Hello! It looks like this site is on the monthly Creator plan. If you’re looking for general information about what the plan includes, we have a support guide with more details:

  

  Choose a WordPress.com Plan » Creator Plan

  in WordPress.com Support

  5 min read

  Choose the Creator plan (formerly known as the Business plan) to create a supercharged WordPress website with plugins, third-party themes, and everything else you need to host a professional website. This guide explains what’s included in the WordPress.com Creator plan. Included in the Creator Plan The Creator plan gives you the following: WordPress hosting. Everything included in

  If you mean to access the plan itself, you’ll want to access the account that made the original purchase (which isn’t under your current account, ‘americancross’). If you cannot login and you no longer have access to your email for this account, then the best next step would be to fill out this Account Recovery form.

  Follow the instructions on this form and provide the necessary details to verify your ownership, and our Account Recovery team will review your request and determine how to regain access to your account.

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  americancross · Member · May 31, 2024 at 6:07 pm

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  OK. I can get on “my home” and make changes to pictures, text, etc. What do I look for on there, to see what my plan is?

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  staff-terri · Staff · Jun 10, 2024 at 9:39 pm

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  Thanks for your patience — once you reach your Home page in your site’s dashboard, look for the panel that says Upgrades in the sidebar.

  This same panel should also name the plan at a glance — in this case, “Creator” — but you can click the panel for more details. Clicking the plan will also display a message if another account purchased the subscription, and any next steps if you want to access the subscription.