Plan and Domain Issues

  • Unknown's avatar
    abhijitblack61 · Member ·

    I have paid for a premium plan and bought a domain but its not reflecting in my account. Maybe there has been a transaction issue. But when I try to get help it tells me only a human can resolve a transaction issue but it refuses to connect me to a human as I’m not on a paid plan currently. But I am trying to get help because I have paid for a paid plan. I am stuck in this loop.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    abhijitblack61 · Member ·

    The domain I bought is abhijitblack.com and I have an email from WordPress saying my domain is ready and its set as my primary domain. When I try to map this domain its asking me to pay for a plan but I already did that when I bought the domain.

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