Plan Information.

  • Unknown's avatar
    anshunirupam · Member ·

    Hi I am unable to downgrade my plan from Business Plan to Personal Plan. previously my plan was Business Plan but now I want opt for personal Plan. after selecting the plan its showing your Site is not compatible for personal Plan. Need support.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there! I can downgrade your site, but we need to address these caveats first:

    • Plugins and third-party themes will be lost and can no longer be used
    • The reverted site may revert to using the old theme
    • We’ll do our best to migrate any content over, but there is some potential for loss, as any custom content created by plugins and themes may not be carried over
    • The site will be set to private when we downgrade it, so you have a chance to fix the theme and whatnot as needed.
    • If needed, you can make a backup of the site first.

    If all of that works for you, respond here and we can help you get downgraded properly. Thanks!

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