Plan Questions

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  youlearngroup · Member · Mar 8, 2023 at 3:07 am

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  I am considering wordpress and have a couple questions. i find it discouraging that i can’t call or chat with someone.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  varshasc · Member · Mar 8, 2023 at 6:26 am

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  Hi there,

  WordPress does not provide telephone support. All support at WordPress.com happens through online collaboration.
  
  Live chat is available for users with the annual Premium, Business, or Ecommerce plan, please use the Contact Form for live chat and email support.
  
  https://wordpress.com/support/help-support-options/

  You may find the list of features associated with different paid plans here:
  https://wordpress.com/support/plan-features/

  Please let us know if you have specific questions so that we can help you accordingly.

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  aleone89 · Staff · Mar 8, 2023 at 10:25 am

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  Hey there,

  Happy to help you with this.

  What questions do you have exactly? We’ll do our best to steer into the right direction.

  Can you tell us what functionality you require for your site? (for example, are you looking for a way to collect donations, social media blocks..etc) – this will help us to guide you toward an appropriate plan, the features of which can be found here: https://wordpress.com/pricing/.

  Also, are there any sites or designs out there you like the look of and would like to emulate? We can perhaps suggest a theme or guide you along the way as you decide upon a theme.

  Also, to note we do have a Built by WordPress service, if time is of the essence for the project: https://wordpress.com/built-by-wordpress-com/

  Looking forward to hearing more!