Plan renewal

  • Unknown's avatar

    My plan expired a few days ago and I would like to purchase a plan to continue hosting my website here. Can you confirm if I will again have to map my domain to the WordPress servers or it will be continued the way it was before the plan expiry?

    Site: https://examhelpwebcom.wpcomstaging.com.
    WP.com: Yes
    Correct account: Yes

  • Hi! Your domain points here currently, so after you buy the plan for that site, and specify the domain, you shouldn’t need to do anything else. Let us know if you need help, though!

  • Unknown's avatar
    examhelpniche · Member ·

    My domain is registered with GoDaddy and the domains that my WordPress dashboard is showing is the free one. I wanted to know if I purchase a new plan, will I have to log in to my GoDaddy account and change the nameservers or because this website that was being hosted on WordPress was once connected to that domain through mapping so it won’t require this step. Actually my GoDaddy account is currently not accessible due to login issues that’s why I am asking.

  • @examhelpniche Right. That domain does already point to our name servers. And it was previously mapped with this account. So you won’t need to change that, only add the plan and mapping again.

    I do recommend getting in touch with GoDaddy to address your login issues, though, because you will likely need to renew the domain at some point. You could also transfer the domain if you regain access there.

    Hoping this helps!

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