Plan type

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  zrjty2k · Member · Feb 4, 2022 at 7:00 pm

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  Hi, how can I found out what plan my website was set up as originally?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Feb 4, 2022 at 7:42 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site you’re referring to?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  zrjty2k · Member · Feb 4, 2022 at 8:22 pm

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  http://www.snapcardiff.co.uk

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  staff-blorbo · Staff · Feb 4, 2022 at 8:24 pm

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  That is a self-hosted WordPress.org site.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  And, any plans you’d be paying for would be through your hosting provider, not us.

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  zrjty2k · Member · Feb 4, 2022 at 8:30 pm

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  Thank you