Plan upgrade request

  • Unknown's avatar
    operationscharme · Member ·

    Hi Team,
    I am trying to upgrade my plan to Business plan, but my account says purchase is disabled for this account. Please let me know what can be done here. I really need to upgrade my plan to business, as it will be required for my work.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    muyuspa2018 · Member ·

    I also have the same problem, I emailed their team, but I didn’t get any help, only that they (have) provide free service, just use the free service, but.. what I need is an upgrade to set up the website and put the website on the shelves

  • staff-zinnia · Staff ·

    Hi Folks –

    Good morning. I’ve asked our payments team to investigate each of your accounts. Please hang tight and somebody will be back in touch. Thank you!

  • staff-zinnia · Staff ·

    Y’all should get a reply via email from that team. We aren’t going to be able to provide any further help here in the forums. If there are more questions or follow ups needed you’ll respond to that email. Thank you.

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