Plan upgrade & support

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  ctsphysicaltherapy · Member · Dec 8, 2022 at 4:34 pm

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  Hello,

  After unexpectedly missing a renewal period due to a credit card replacement that was tied into the system, we have upgraded our plan. Was curious on how long it takes for our site to get back on track from this point. It’s important to us that the site & email support are operational.

  Thanks in advance,
  CTS

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  boredtaiga · Member · Dec 8, 2022 at 4:52 pm

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  Hi,

  You will most likely also need to have your domain name (ctsphysicaltherapy.com) reconnected by following the instructions here: https://wordpress.com/support/domains/connect-existing-domain/#step-1-add-the-domain