plan was accidentially cancelled

• 

  customcakesbycakeaddicts · Member · Feb 6, 2017 at 8:40 pm

  • Copy link
  • Add topic to favorites

  My purchase was accidentally cancelled . Have I lost my domain name now?

  The blog I need help with is: (visible only to logged in users)

• 

  jenlynnemc · Staff · Feb 7, 2017 at 1:31 am

  • Copy link

  Hi There,
  I have tagged staff for you as they may be able to assist you with this.
  Thanks

• 

  supernovia · Staff · Feb 7, 2017 at 6:57 pm

  • Copy link

  Hi @customcakesbycakeaddicts, you did cancel your domain, but we’ll see if we can get it back for you. We can’t un-refund you, so can you go ahead and re-purchase the plan here?
  https://wordpress.com/plans

• 

  customcakesbycakeaddicts · Member · Feb 27, 2017 at 2:04 am

  • Copy link

  Is it possible to get our domain name back?

• 

  customcakesbycakeaddicts · Member · Feb 27, 2017 at 2:05 am

  • Copy link

  Is it possible to get our domain name back? It says domain name is not available

• 

  supernovia · Staff · Feb 27, 2017 at 5:45 pm

  • Copy link

  @customcakesbycakeaddicts it is possible, but we need you to pay for it so we can get it back. We can’t un-refund you, so can you go ahead and re-purchase the plan here? https://wordpress.com/plans

• 

  supernovia · Staff · Feb 27, 2017 at 5:46 pm

  • Copy link

  Please let me know when that is done so I can try getting the domain back for you.. thanks!

• 

  customcakesbycakeaddicts · Member · Apr 4, 2017 at 3:01 am

  • Copy link

  I have repurchased the plan.

• 

  supernovia · Staff · Apr 4, 2017 at 4:37 pm

  • Copy link

  Hm, I don’t see that. I’ll email for more details.