Please Advise

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  modernhomeinnovations · Member · May 9, 2022 at 10:39 pm

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  My website no longer works. Is it possible to re-activate my website?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · May 10, 2022 at 1:08 am

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  Hi there,

  I’m not sure I understand, as I can see that the site https://modernhomeinnovationsdotcom.wordpress.com/ is still available online and appears to be functioning correctly.

  Is it possible you created your site under a different login with us or are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.

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  modernhomeinnovations · Member · May 10, 2022 at 1:10 pm

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  The website is http://www.modernhomeinnovations.com

  Looks like I received a message from WordPress saying that the domain has expired, and I need to renew. However, the link to renew does nothing.

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  staff-blorbo · Staff · May 10, 2022 at 6:38 pm

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  Hi there, your domain modernhomeinnovations.com expired on February 27 when it wasn’t renewed.

  Domain expiration is a lengthy process that takes about 90 days, and you can learn more about that at https://wordpress.com/support/domains/domain-expiration/

  The good news is that we are still able to recover your domain, as it is currently in the Redemption period: https://wordpress.com/support/domains/domain-expiration/#redemption-period

  We will need to add a late renewal fee $80 to the price of the domain. This fee is charged by our domain partner and cannot be waived, so the total will be $98.

  I have sent a payment request for the total of $98 to the email address on your account.

  Once the payment is sent, please reply here to let us know, and we will send a note to our domain partner regarding modernhomeinnovations.com.

  This process only takes about 2-3 days from start to finish.

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  modernhomeinnovations · Member · May 10, 2022 at 8:01 pm

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  The payment has been made. Thanks so much for your help!

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  staff-blorbo · Staff · May 10, 2022 at 9:25 pm

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  Payment received, and modernhomeinnovations.com has been recovered!

  Please let us know if you need any further assistance!