please call me

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  microcareaz · Member · Feb 20, 2018 at 6:46 pm

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  my web and email are messed up by someone else. Urgently call me to set up my account and start working.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Feb 20, 2018 at 7:33 pm

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  Hi –

  Which site are you working on? Please share the URL.

  You’ll see that the phone number has been removed from your post. It’s best to refrain from adding any personal information to a public forum as they are quickly indexed by search engines.

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  staff-zinnia · Staff · Feb 20, 2018 at 7:34 pm

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  WordPress.com support comes through online channels, we do not have phone support.

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  microcareaz · Member · Feb 20, 2018 at 7:57 pm

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  Hi,

  Thank you for your advice. I need help urgently. I need my web back.
  http://www.microcareaz.org

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  timethief · Member · Feb 20, 2018 at 10:39 pm

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  microcareaz.org is a wordpress.ORG software install on paid hosting, hosted by Unified Layer
  Name Servers:
  ns2.bluehost.com
  ns1.bluehost.com

  That site is not on our WordPress.COM servers. We do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

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  staff-zinnia · Staff · Feb 21, 2018 at 4:46 pm

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  Hi again –

  As timethief has mentioned this site is not on our service. You’ll want to post at wordpress.org/support/ for help from the community volunteers there.