Please Cancel Account And Refund Money

  • Unknown's avatar
    grownkonvo1 · Member ·

    I am very upset that my card was charged for the website nuamazinglife.com. I had to create another account just to get in and find someone. I don’t even use that website and haven’t in so long. I saw that my card was charged and was upset that this was done. Please have someone call me or email me at (email visible only to moderators and staff) . My name is Brandon Jackson and the email that I have for numazinglife.com is (email visible only to moderators and staff). I am very upsedt

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    grownkonvo1 · Member ·

    grownkonvo1

    Member

    I am very upset that my card was charged for the website nuamazinglife.com. I had to create another account just to get in and find someone. I don’t even use that website and haven’t in so long. I saw that my card was charged and was upset that this was done. Please have someone call me or email me at (email redacted) . My name is Brandon Jackson and the email that I have for numazinglife.com is (email redacted). I am very upset. I need my money refunded. None of my emails worked for that website so I had to create another account just to send an email to you all. Once again, it is for the website nuamazinglife.com . (email visible only to moderators and staff) is connected to that account. I need my card refunded and the account closed. Please email me at that account and I can show you proof of where my card was charged.

  • staff-doublebassd · Staff ·

    Hi there,

    I would be happy to assist you in cancelling and refunding your purchase. However, the domain subscription for nuamazinglife.com is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase. The email you provided is indeed correct and connected to the account. Can you log into the account with that email and post in this thread?

    Let me know if you have any questions.

    Thanks!

  • Unknown's avatar
    nuamazinglife · Member ·

    Hello. I finally was able to retrieve my account information and password. I need to have this account deleted and my card refunded. I do not use this account because it was wrongfully erased by someone who I entrusted to work on the website. I do not have time to rebuild this website, which is the reason why I have not used it in almost a year. Can you please refund me my money. Here is the email that I received where my card was wrongfully charged.

    Billed To
    Grown Konversations

    (email visible only to moderators and staff)

    [redacted]

    March 16, 2019

    Order Summary
    Receipt ID: [redacted]
    Transaction ID: [redacted]
    Item Price
    Domain Registration
    nuamazinglife.com
    (Expires: April 9, 2020)* $ 18.00
    Private Registration
    nuamazinglife.com
    (Expires: April 9, 2020)* $ 0.00
    WordPress.com Personal
    nuamazinglife.com
    (Expires: April 9, 2020)* $ 48.00
    Total $ 66.00

    *This product will auto-renew, but you can update your renewal settings any time.
    Print Your Receipt

    Thank you for using WordPress.com!
    Herman, Happiness Engineer

    Need help? No problem!
    Our Happiness Engineers are here to answer your questions & help you set up your site.
    Contact Support | Manage Account

  • kokkieh · Staff ·

    Hi there,

    This is a public forum. Please don’t post sensitive info like a transaction ID here – anyone who happens across this thread can use that information to gain access to your account. Our volunteer moderator in this forum has already removed that info from your post.

    We also don’t need that info – commenting here as the correct account is enough verification for us to continue helping you with this.

    I just need to confirm: In order to refund the domain portion of your plan, we’ll also need to cancel the domain, nuamazinglife.com. Cancelled domains are not released immediately, and it can take anything from a few days to over a year before a cancelled domain becomes available again, if at all. You should only cancel the domain if you definitely don’t want to use it any more.

    Please confirm if you want to cancel the domain as well.

    If you’d prefer to keep the domain, the domain renewal cost of $18 is not refundable.

    Else we can process the full refund for you as soon as you confirm.

  • The topic ‘Please Cancel Account And Refund Money’ is closed to new replies.