Please cancel auto renew

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  neateian · Member · Sep 7, 2018 at 7:09 pm

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  Hi Please cancel auto renew Receipt [ redacted ] as I can’t login to do it kind regards Ian Neate

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  brookedot · Member · Sep 7, 2018 at 9:24 pm

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  Hi Ian,

  I see the user you are writing from has closed their account so hopefully, you get this message.

  The receipt you provided is linked to the user account ianneate in order to cancel auto-renewal we will need a post from the account holder or they will need to cancel themselves from here:
  https://wordpress.com/me/purchases

  See: https://en.support.wordpress.com/auto-renewal/#changing-renewal-settings

  If you’ve lost access to the account you may follow our account recovery policy at:

  Recover Your Account