please cancel domain

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  anothernewdoor · Member · Mar 4, 2017 at 9:23 pm

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  Hi please cancel domain and issue full refund :) Thanks

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 4, 2017 at 9:27 pm

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  re: Refunds
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours. It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received.

  re: Canceling upgrades and disabling auto renew
  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

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  timethief · Member · Mar 4, 2017 at 9:35 pm

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  What is the domain URL? Do you wish to retain it and use it on another site?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  anothernewdoor · Member · Mar 4, 2017 at 9:36 pm

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  http://www.anothernewdoor.com

  do not want it at all , cheers

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  timethief · Member · Mar 4, 2017 at 9:40 pm

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  Thanks.

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  kokkieh · Staff · Mar 5, 2017 at 7:30 am

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  Hi there,

  I see you’ve already cancelled your plan and domain. I’ve refunded the domain portion of your plan as well now. You should receive the refund in about 10 business days, depending on your bank.