Please cancel everything I have purchased

  • Unknown's avatar
    americanonejay · Member ·

    Please cancel everything I have just purchased, I already have the account and found out to be duplicate payment.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    ismaeliea · Member ·

    Hi there!

    I’ll go ahead and tag this as Modlook, so that staff could check this further for you.

    In the meantime, you may want to check your purchases with WordPress.com, here

    Cheers :)

  • avydun · Staff ·

    Hi!

    You can cancel your plans and get a refund on this page https://wordpress.com/me/purchases

    But, note that refunds are available for WordPress.com plans only if you cancel within 30 days of purchase/renewal. The refund terms are mentioned here https://en.support.wordpress.com/refunds/

    Note that if you cancel your plan after 48 hours of purchase/renewal, the domain’s original cost will not be refunded. Only the rest of the payment will be processed.

    Does it clarify things for you? Feel free to get back if you have questions.

  • kokkieh · Staff ·

    Hi there,

    It looks like you’ve already managed to cancel your plan yourself, and I can confirm that we’ve issued a full refund. You should receive the refund in about 10 business days, depending on your bank’s processing times.

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