Please cancel my account

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  smoutela · Member · Jun 12, 2020 at 2:51 pm

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  Please cancel my account

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  staff-doublebassd · Staff · Jun 12, 2020 at 3:34 pm

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  Hi there,

  You can permanently close your account by logging in and going to the following link:

  https://wordpress.com/me/account/close

  For more information on closing your account, please visit our support page:

  Close Your Account

  Thanks,

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  smoutela · Member · Jun 12, 2020 at 3:41 pm

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  It says I have to contact support and all it gives me is the ability to post here

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  supernovia · Staff · Jun 12, 2020 at 8:05 pm

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  Oh I think I see the issue. There’s a Business site that has had upgrades and was not downgraded properly.

  We can downgrade it now; it will most likely lose changes made since upgrading, but given you’re about to delete it will that be fine? Please type the name of the site and confirm whether we can downgrade it to a free site for you.

  Then you can delete the site and this account.

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  smoutela · Member · Jun 16, 2020 at 12:19 am

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  Yes, please cancel. Site is meadmaderight

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  kokkieh · Staff · Jun 16, 2020 at 5:05 am

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  Okay, I’ve reverted the site to how it was before you installed plugins. You should now be able to close your account, which will also automatically delete that site.