Please Cancel My Domain and Refund Me

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  elisepageadkins · Member · Jun 29, 2019 at 11:40 am

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  I canceled my domain name several months ago and removed all credit card information. My domain is nowhere to be found. However, I was just billed for it, again. I am not happy. Please cancel my domain and refund the payment.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Jun 29, 2019 at 2:29 pm

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  Hi elisepageadkins,

  The account you are contacting us from hasn’t purchased or been charged for any custom domains. Please try entering the payment details into the “Why was I charged?” form for more information:

  Why was I charged?

  If you don’t recognise it, please do not post any transaction IDs or card details on these public forums. The Contact Support » link (on the right of the page above) can be used to contact our payments team directly and they will be happy to look into this further.

  Thanks!