Please Cancel My Trial

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  jonstimingsite · Member · Apr 23, 2014 at 12:24 am

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  I signed up for premium and after reading through the forums I am thinking I am unable to without your help. I will be charged the 28th of April and do not want the service. Please Cancel and do not charge.

  Thank you!

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  timethief · Member · Apr 23, 2014 at 9:24 pm

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  From Details and Terms:

  You can try any participating upgrade for a 14-day trial period, at no charge.

  You will be asked to provide payment information when starting the trial, but you will not be charged until the 14-day trial period is up. If you cancel before the period is up, you will not be charged at all.
  We will send you an email reminder one day before you will be charged.
  You can cancel trial upgrades under Store → My Upgrades in your dashboard at any time. https://en.forums.wordpress.com/topic/how-to-claim-14-days-of-free-service?replies=4#post-1680415

  You can confirm your billing history at > Dashboard > Store > Billing History and that’s where the transaction numbers are found.

  You can confirm or cancel trial upgrades under Store → My Upgrades in your dashboard at any time.

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard to access Store → My Upgrades and Store → Billing History.

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  staff-ozmodiar · Staff · Apr 28, 2014 at 5:08 am

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  It looks like this was sorted out. If not, please let me know. Otherwise I will consider this closed.