Please Cancel / Refund my account

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  korycutler · Member · Oct 21, 2019 at 2:14 pm

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  Please cancel and refund my account. I tried doing it via online chat, but nobody is able to confirm that the cancellation / refund has been processed. Please confirm. This has been a frustrating experience.

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Oct 21, 2019 at 9:15 pm

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  Hi @korycutler, sorry it’s been a rough experience for you. On my end it looks like the charge was reversed. In a case like that, the charge would be removed from your statement rather than listed as a refund. Can you confirm what you see currently?

  We can have our payments team take a look if needed, but I’d like to know what your statement shows currently. Thanks in advance.