Please Cancel Renewal and Refund
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Hi
An auto-renewal payment was taken from my account today. I cannot see this in my Manage Purchases.
Please can you cancel this subscription and refund the amount.
Kind regards
Abby
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Hi there,
The account you’re using to post here has never bought any upgrades from us. If you were charged for a renewal, it’s for a site in a different account.
If you’re unsure what site or account it’s for, you can search for the transaction at the link @staartmees provided above. You can also contact our billing support team directly via the contact link on that page.
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