Please check your Primary Site’s Jetpack connection

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  cbcwashdc · Member · Feb 13, 2019 at 5:14 pm

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  When we click on the ‘My Site’ tab we get the following error:

  Please check your Primary Site’s Jetpack connection.

  Our website has been down and we are trying to see what the issue is but we have no idea how to check Jetpack connection.

  The blog I need help with is: (visible only to logged in users)

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  clynnfisher · Member · Feb 13, 2019 at 5:31 pm

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  HI There

  You may need to get in touch with jetpack support listed here

  https://jetpack.com/support/

  It looks like your site is a self-hosted WordPress.org one.
  For assistance with self-hosted WordPress you’ll want to use the forums at https://wordpress.org/support/

  This link will show you the differences between WordPress.com and WordPress.org.

  WordPress.com vs. WordPress.org