Please check your Primary Site’s Jetpack connection

  • Unknown's avatar
    almus057 · Member ·

    I don’t know what this error refers to, I just know that I can’t enter to my site, please help

    I don’t have a site linked to this WordPress.com account

  • kokkieh · Staff ·

    Hi there,

    Is this for http://persiguelonatural.com/?

    You have a Jetpack connection for that site that was created in May last year. But that domain appears to be connected to a site on Shopify now, rather than to the WordPress site you originally had connected here.

    Jetpack can only be used with WordPress sites hosted elsewhere. If your site is now on Shopify, you won’t be able to use Jetpack or connect your site to a WordPress.com account any more. In that case, we can remove the old, inactive Jetpack connection so that site no longer appears in your WordPress.com account.

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